Terms and conditions

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RBLWS is an independent information portal about gambling harm support for armed forces veterans and their families. These terms set out the basis on which you use this site.

What this site is

RBLWS publishes guides and articles to help veterans, service personnel and their families understand gambling harm, recognise its signs and find support. We are not a gambling operator, bookmaker or organiser of gambling. We do not offer treatment, counselling or financial advice—we point you towards organisations that do.

Everything on this site is for information only. You should not rely on it as a substitute for professional advice from a doctor, therapist, financial adviser or other qualified person. If you need urgent help, contact the organisations listed in our responsible gambling section.

How you can use this site

You may read, download and share the material on RBLWS for personal, non-commercial use. You may not copy, republish or distribute our content for profit or for use on another site without our permission. You may not remove copyright notices, author attributions or other marks from material you download.

You agree to use this site lawfully and respectfully. You will not use it to harass, threaten or abuse anyone, to spread false information, or to attempt to gain unauthorised access to our systems.

Our material and your rights

RBLWS owns or controls the text, images and other material on this site. Unless stated otherwise, that material is protected by copyright and may not be used without our permission. You keep ownership of anything you send us—if you share your story or send feedback, you give us permission to use it on the site unless you ask us not to.

If you believe we have used material in breach of your copyright, contact us at [email protected] with details. We will respond within 48 hours.

RBLWS may link to external sites—support organisations, regulators and other resources. We do not control those sites or endorse everything on them. You use external links at your own risk. A link does not mean we have reviewed or approved the linked content.

If you link to RBLWS from another site, you do so at your own risk. We are not responsible for how our material is presented on external sites.

Limits on our responsibility

This site is provided as it is. We do not promise that it is free from errors, viruses or harmful code. We do not guarantee that it will be available without interruption or that the information is always current.

Except where the law does not allow it, RBLWS is not responsible for any loss or damage—including loss of earnings, data or goodwill—that arises from your use of this site or from the material on it. This includes damage caused by viruses, broken links, inaccurate information or third-party content. If you suffer loss because you relied on this site instead of seeking professional advice, we cannot be held liable.

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, or for fraud.

Changes to these terms

RBLWS may change these terms at any time. Changes take effect when we publish them. If you continue to use the site, you accept the new terms. If you do not agree with a change, stop using RBLWS.

We will post any material change here. You can contact us at [email protected] if you have questions about the terms.

Which law applies

These terms are governed by the laws of England and Wales. Any dispute will be dealt with by the courts of England and Wales.

Disclaimer: RBLWS is an information site about gambling harm support. We do not sell any goods or services. This site is for general information only and is not personal advice.

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